Customers First

The Customers First program is designed to recognize the best examples of great customer service in the Midland area. Anyone can be nominated or be a nominator. This program is FREE for businesses to participate in and it is not required that you be a member of the Midland Area Chamber of Commerce.

The goal of Customers First is to reward outstanding service and encourage great customer care throughout the Midland community. Customers First is a FREE program designed to make it easy for employers to encourage and inspire their employees to go above and beyond with customers.

Customers First is operated by the Midland Area Chamber of Commerce to foster an environment that promotes and rewards the best customer service in Midland for our visitors and residents.

Nomination is Simple!
Participation in the Customers First program is very easy. Are you an employer? Customer? Co-worker? Anyone can submit a nomination! Simply fill out the electronic form by clicking here.

Submission Information:

Want to display Customers First information?
  • Display Customers First program information in your lobby/reception area (signage is available from the Chamber at no cost to your business, or download signage here). If you need a display with Customers First cards for your business or need a refill, please contact Jennelle Maki at or (989) 839-9522 x208.

Customers First award winners will be honored at every Chamber Quarterly Membership Luncheon.

Customers First Award Luncheon
An annual Customers First luncheon is held to celebrate the achievement of all the great customer service delivered throughout the year and those that nominated them. The Customers First award is managed by the Small Business Committee of the Midland Area Chamber of Commerce.

Click here for a listing of 2013 Customers First Nominees

Customers First Winners

Becky Wegner- Oct 2011

 Linda Deming & Bill Lucas - Nov 2011

 Deana Beckham - Dec 2011


 Mike Albertson- Jan 2012
Manny Medina- Jan 2012

 Linda Ambrose - Feb 2012

 Heidi Garzoni - Mar 2012


 Dr. Craig Adams - Apr 2012

 Steve Stiff- May 2012 

 Sarah Martin and Doug Suderman - June 2012


Chris McLeod -
July 2012

Tara Bergeron -
August 2012

Steve Puvalowski -
September 2012


Laura Hetherington -
October 2012

Norma Matthew -
November 2012

Kallie Schloemann -
December 2012


 Matt Stone -
January 2013

Jennifer Wysopal -
February 2013

Darlene Stark
March 2013


Bud Fields
April 2013

Nick Gillette
May 2013

Steve Harrington
June 2013


Customers First is generously sponsored by: